Guidelines:
We work so hard each day to ensure our clients are satisfied and happy with our items and services. Our mission is to never compromise on quality. However, in any case, certain circumstances may require returns or exchanges. You can peruse all about our return approach here.
Here are a few rules and regulations we would like our valuable customers to know:
We will not accept if the item(s) is
- Damaged or exploit by the customer
- Missing original labels and company receipt
- Has pet hairs, dirt, or bad smells
Please note, the returning products must be in original condition with packaging and labels joined in processing. Exchanges are subject to accessibility. It would be great if you confirm before sending the product(s) for replacement.